Shipping Policy

At AmbioraLight, we are dedicated to ensuring your order is delivered quickly, securely, and with the highest level of service. Please review the details of our shipping policy below.

Order Processing

All orders are processed within 1–2 business days. You will receive an email confirmation once your order has been dispatched.

Delivery Time

Our typical delivery timeframe is 6–11 business days after dispatch. Delivery times may vary depending on your location and the performance of local couriers.

Carriers & Tracking

We ship through trusted major courier services to guarantee reliable delivery. Once your order is shipped, you will receive a tracking link via email to monitor its journey.

Shipping Costs

AmbioraLight offers free standard shipping on all orders. There are no hidden charges.

Possible Delays

While most orders arrive within the expected timeframe, delays may occur due to customs inspections, courier disruptions, or peak seasonal demand. AmbioraLight cannot be held liable for such delays, but our team will always assist you in resolving delivery issues.

Address Accuracy

Customers are responsible for providing accurate and complete shipping details at checkout. AmbioraLight cannot be held liable for failed deliveries due to incorrect or incomplete addresses.

Liability

Responsibility for the goods transfers to the customer once the courier confirms successful delivery at the address provided.

Damaged or Defective Orders

If your order arrives damaged or defective, please contact us within 7 days of delivery to arrange a resolution or replacement. Proof of damage may be requested to assist our support team.

For any further questions, please reach out to our customer support team — we’re here to help.