FAQ
Frequently Asked Questions
Product & Usage
Installation takes only seconds — simply peel off the 3M adhesive backing and press the mount firmly against the wall. No drilling, no mess.
On a full charge, the rechargeable battery lasts up to 20 hours, depending on brightness level.
Yes, it comes with a USB-C charging cable for fast and convenient recharging.
Yes, the lamp offers multiple brightness levels so you can create the perfect atmosphere for any moment.
Yes, the lamp attaches magnetically and can be rotated 360° for flexible positioning.
The lamp provides warm ambient light (3000K), ideal for cozy evenings and relaxing spaces.
Yes, every set includes free premium LED bulbs designed for long-lasting use.
Yes, the 3M adhesive mount is damage-free and perfect for rental apartments or homes.
Shipping & Delivery
Yes — all orders include free tracked shipping.
Delivery takes on average 6–11 business days.
Yes, each order comes with a unique tracking number. It will be sent to you by email and uploaded to your store account so you can track your package anytime.
You can use the tracking link in your email confirmation, or log into your account on our website to follow your order’s progress.
All lamps are securely packaged with protective materials to ensure they arrive in perfect condition.
At this time, we only ship domestically.
Returns & Warranty
You can return your order within 30 days of receipt for a full refund if you are not satisfied.
If your order arrives damaged, we will refund or replace it immediately at no cost to you.
Simply contact our support team via email with your order number. We’ll provide instructions for the return process.
Refunds are processed within 3–5 business days after we confirm the return.
All our lamps are covered by a 1-year warranty against manufacturing defects.
Payments & Orders
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Afterpay.
Yes, Afterpay lets you split your purchase into 4 interest-free installments.
Yes — our checkout is SSL-encrypted and fully secure. Your payment details are never stored.
Yes, after placing your order you’ll immediately receive an email confirmation with your order details.
You can cancel your order within 12 hours of purchase by contacting support. After that, orders are usually already being processed.